Enhancing Customer Experience and Delivering Advanced Retail Services at Fuel Stations
Oman Oil Marketing Company Opens Three New Café Amazon Branches and Renovates the Ahlain Store in Bousher
As part of its efforts to enhance customer experience and elevate retail services at Oman Oil fuel stations, Oman Oil Marketing Company has opened three new Café Amazon branches in Bousher, Al Khuwair 33, and Al Amerat Heights, along with the renovation of an Ahlain store in Bousher.
A formal inauguration ceremony was held on 24 February to mark the opening of the new Café Amazon branches and the renovated Ahlain store in Bousher. This initiative reflects the company’s commitment to providing a fully integrated service station that caters to the needs of motorists.
With the opening of the new three Café Amazon branches, the total number of outlets in Oman has risen to 15, including 13 in Muscat Governorate and two in strategic locations in Dhofar Governorate.
This expansion aligns with the ongoing growth of the Ahlain convenience store network, which now comprises 58 stores across various governorates and wilayats of Oman. Ten of these stores have undergone comprehensive renovations, introducing a modern design that meets customer expectations, with further upgrades planned throughout the year.
Oman Oil fuel stations are designed in line with Oman Oil Marketing Company’s vision to expand its service offerings, providing motorists with a fully integrated experience beyond fuel services. These stations offer a diverse selection of beverages, snacks, essential products, and accessories, ensuring a comprehensive and high-quality shopping experience.
On this occasion, Mr. Hussain Al Ishaqi, GM National Retail, stated: “Our strategy is always centred on enhancing the customer experience and delivering the best possible services. The expansion of Café Amazon branches and the revamped Ahlain stores play a key role in this vision, offering a modern and fully integrated service destination that enhances the convenience shopping experience. These outlets provide a diverse range of high-quality products that are highly competitive in the local market
Oman Oil Marketing Company continues to invest in innovative retail solutions as part of its strategy to enhance the customer experience at its service stations. The integration of Ahlain and Café Amazon Café Amazon and Ahlain in a single location reinforces the company’s market leadership, setting new benchmarks for excellence in fuel station services.
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